New Post: Creating an order thru BO

I have this client who needs to edit the prices on certain orders.

The procedure is so, that he talks to a customer and they will agree on some specific discount for one or more products.

Then my client will use his customers login to fill the cart and proceed to checkout, but not choose the payment yet, because if he does, NBS sends the customer a confirmation with the normal prices and not the prices that matches the discounts they agreed upon.

So from there, he logs in with his own user (administrator) and thru BO, he choose to edit the order to update the prices manually.

Then he press "Update" and now the order is ready to be completed, but how can he complete it?!? At this point it still hasn't been assigned an ordernumber and no emails has been sent out.

He tried to change its status to "Waiting for cheque" (the only payment option he has), but that didn't do anything except change the status, the order still didn't get an ordernumber assigned and no emails were sent out either.

I told him to log in with the customers login and just go thru the checkout steps, but the cart showed up empty.

Now the order has become somewhat like a turd that wont flush. X-)
What can he do to solve this?


Cheers
Jake