Hi Bryan
Well im asking on behalf of a client and therefore I have no power over what and how he does things.
I think he logs in as the customer as he finds that the easiest way to do it and that's his choice and I also do see his point.
Hes dealing in toys which he sells to retail shops and many of his customers, are ppl who from time to time will order in by phone or when hes visiting their shop.
Then they might agree on one or more discounts for some of the products and those custom discounts cant really be written into NBS, he has to manually edit the pricefields on the order.
However, if the customer just go and place the order, NBS will send him a confirmation with the normal prices and as he told me, that has happened before and he almost lost the customer, because they thought he was trying to cheat (yes it mustve been a touchy customer, but he depends on them, not the other way around). ;-)
Whats missing is a button in BO that says "Finalize" and has the same functionality as the final checkout step where u click the payment method.
Because as it is now, he cant create the order, because theres no way he can conclude it so it actually gets an ordernumber assigned to it.
He tried setting the order with various statuses, but none of them concludes the order. :-/
Well im asking on behalf of a client and therefore I have no power over what and how he does things.
I think he logs in as the customer as he finds that the easiest way to do it and that's his choice and I also do see his point.
Hes dealing in toys which he sells to retail shops and many of his customers, are ppl who from time to time will order in by phone or when hes visiting their shop.
Then they might agree on one or more discounts for some of the products and those custom discounts cant really be written into NBS, he has to manually edit the pricefields on the order.
However, if the customer just go and place the order, NBS will send him a confirmation with the normal prices and as he told me, that has happened before and he almost lost the customer, because they thought he was trying to cheat (yes it mustve been a touchy customer, but he depends on them, not the other way around). ;-)
Whats missing is a button in BO that says "Finalize" and has the same functionality as the final checkout step where u click the payment method.
Because as it is now, he cant create the order, because theres no way he can conclude it so it actually gets an ordernumber assigned to it.
He tried setting the order with various statuses, but none of them concludes the order. :-/